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City of Edmonton staff not comfortable speaking up: Employee survey

Employees score city high on safety, happiness - but room for improvement in confidence in management


February 7, 2020
By Talent Canada Staff

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Frontal view of Edmonton city hall with belltower and public wading pool. Photo: InStock/Getty Images

Only one-half of employees at the City of Edmonton feel they can speak their minds without fear of negative consequences, according to a survey.

The employee experience survey, conducted by the city in partnership with Glint, asked nine key questions. More than 6,700 employees — a response rate of about 55 per cent — responded to the check-in, which was conducted in December.

The other area where the city scored low was in employee confidence about the executive leadership team.

“We need to up our leadership game across the city, ELT (excutive leadership team) included,” said Kim Armstrong, employee services deputy city manager, in an interview with Global News. “ELT – our branch managers, our directors and our people leaders… the 1,300 who are out there actually interacting with front-line staff on a daily basis.”

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But the news wasn’t all negative. The vast majority of employees (77 per cent) said the work they do is meaningful to them, according to results released by the city.

Other highlights:

  • 75 per cent of employees feel safe at their workplace
  • 69 per cent are happy working for the City of Edmonton
  • 68 per cent would recommend the city as a great place to work
  • 63 per cent feel cared about as a person
  • 62 per cent have good opportunities to learn and grow
  • 58 per cent feel satisfied with the recognition or praise they receive for their work

See the full report at https://www.edmonton.ca/city_government/city_organization/employee-experience.aspx