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Alternative Dispute Resolution Workshop

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June 09 - June 12, 2020
Virtual Event, Delivered via Zoom - 180 Duncan Mill Road, Toronto, ON

At this four-day workshop on conflict resolution, you will discover the time-proven process to find win-win solutions to nearly any conflict thereby saving time, reducing costs, eliminating litigation and preserving valuable relationships.

The June 9-12 sessions will be Virtual Instructor-Led using ZOOM technology. Using Zoom, the program will continue to be interactive and engaging involving role plays, exercises, small group discussions and coached mediation role plays. We are limiting the session to 18 participants.

You will learn how to use Principled Negotiation, developed at Harvard, and learn how to mediate disputes. You will develop the practical skills and techniques you need to resolve disputes effectively with confidence. This workshop will give you the tools to manage conflict constructively in the workplace and at home.

Due to the ever-increasing costs of conflict in the workplace, employers are increasingly turning to Alternative Dispute Resolution (ADR) as a solution. Employee conflict, labour disputes and discrimination claims in particular are increasingly common and employers need to take steps to stem the tide of conflict and lawsuits. Conflict resolution training is an effective means to accomplish this goal. It is also the tool used by professional mediators to resolve conflicts between disputing parties.

ADR seeks to resolve conflict by cultivating co-operation and understanding. It seeks to find a solution that allows both parties to win. Above all, it seeks to protect the relationship while solving the problem.

For your convenience, a continental breakfast and catered lunch will be served each day of the workshop. Snacks, coffee and drinks will be available throughout the day.

This workshop is part of the Executive Certificate in Conflict Management and the new Advanced Certificate in Workplace Coaching.

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