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Restaurants in third wave: ‘The question isn’t can you survive but do you want to’

March 23, 2021
The Canadian Press

By Brett Bundale

Restaurant operators are calling the threat of a third wave of COVID-19 a “do-or-die moment” for the food service industry as it faces another potential round of restrictions.

Health officials across the country are warning of a rising cases of novel coronavirus infection amid the increasing prevalence of variants.

For some restaurants, another lockdown could force them to close their doors for good, said James Rilett, vice-president of central Canada for Restaurants Canada.

“To open and close again, it costs about $30,000 for the average restaurant in lost product, lost shifts and things they have to pay for to get open and lost investments once they close again,” he said.


“If you haven’t been open long enough to make up that money, then you’re just getting further in the hole.”

Canada has already lost more than 10,000 eateries since the introduction of pandemic lockdowns, the industry group has said.

Scot McTaggart, the owner and operator of Fusion Grill in Winnipeg, said he’d have to “dig deep” to decide whether or not to stay in business if a new lockdown is introduced.

“It would be a do-or-die moment,” he said. “I would have to take a serious look at how hard I’ve worked over the last year to barely break even and decide whether I want to cash in another RRSP or just call it quits.”

The restaurateur said his sales are down 60 to 80 per cent, but he’s working 60 to 80 per cent more, even becoming a delivery driver for his upscale eatery.

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Despite the promise of the coming patio season and ongoing vaccine rollout, he said many restaurant operators are exhausted after a year of struggling to stay afloat.

“We’re surviving but there’s an increasing weariness that’s starting to show,” McTaggart said. “If there’s a third wave, the question isn’t can you survive but do you want to.”

Yet it’s not just the financial or “hard costs” of lost inventory, he said.

“The biggest and most substantial cost is losing staff,” McTaggart said. “Our industry is losing valuable players, we’re seeing skilled people leave and that brain trust is gone.”

Meanwhile, he said the weeks and months following a lockdown are almost harder than the lockdown itself as the market slowly regains confidence.

Strict capacity restrictions, such as keeping occupancy at 25 per cent, and other rules such as in-person dining only among people from the same household has also created what he called a “purgatory.”

“When we reopen after a shutdown, people aren’t lining up outside to get a table,” McTaggart said. “People are hesitant to dine in, and yet online orders slow down because people think we’re open and doing better. But we’re really just in limbo.”

He added: “Last Tuesday, we had zero tables and zero takeout and delivery orders. On Wednesday, we had zero tables and one takeout order. I’m not proud of it but that’s the reality right now.”

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