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Canadian Instacart workers to walk off job in bid to secure better working conditions

October 14, 2021
The Canadian Press

SAN FRANCISCO — Instacart workers in Canada and the U.S. plan to walk off the job on Saturday in a bid to secure better pay and more benefits.

Non-profit labour group Gig Workers Collective says droves of the grocery app’s workers in Canada and the U.S. will participate in the walkout.

The workers are asking the company to pay them by order rather than batch, to reintroduce commissions, to provide occupational death benefits and to raise the default tip to at least 10 per cent for every order.

The workers also want Instacart to adjust its rating system that allows shoppers to provide negative comments for issues outside their control like when a customer claims missing or damaged groceries, even when a worker has provided photos or proof that the delivery was complete and intact.


The workers say in this situation Instacart often offers the customer free groceries and the worker gets a lowered rating or is deactivated from the app.

The walkout comes weeks after the collective issued a public letter calling on customers to boycott the app to pressure the company into improving working conditions.

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