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London Drugs to provide credit monitoring, identity-theft protection to employees affected by hack

May 22, 2024
The Canadian Press


BC-based retailer London Drugs says it is “unwilling and unable” to pay a multimillion-dollar ransom to cybercriminals who claim to have stolen data in a recent hacking attack that shut down its stores for more than a week.

The company calls the situation “deeply distressing,” noting in a statement yesterday that the criminals could leak stolen corporate files containing employee information on the dark web.

It says it notified all employees and is providing them with two years of credit monitoring and identity-theft protection services.

London Drugs closed all 79 of its stores in BC, Alberta, Saskatchewan, and Manitoba on April 28 when it became aware of the cyberattack.

They did not all reopen until May 7.


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