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Massago partners with TELUS Health to enable seamless payment integration for on-demand massage therapy services

Massago, an online app for on-demand registered massage therapy (RMT) services, has selected TELUS Health to enable seamless payment integration via the company’s eClaims solution used by many of Canada’s group benefits providers and third party administrators.

By using direct digital billing, Massago clients will pay only for the portion of the service not covered by their insurance, lowering their out-of-pocket expenses and eliminating the hassle of submitting claims manually, the company said in a press release.

“Direct billing is a common request by clients, and we’ve worked long and hard to make this happen for them,” said Massago CEO Allan Skok. “Being approved as a TELUS Health collaborator for eClaims is a huge validation of our success as a business. As we expand into new markets we have the ability to connect additional group benefit providers and third party administrators.”

“We’re pleased to collaborate with Massago to support their digital-first care model by sharing the strength of our eClaims network with its customers providing more versatility and adaptability so they can more conveniently access care and pay for services,” said Martin Bélanger, Managing Director, Payor Solutions, TELUS Health. “With eClaims, Massago can also offer a comprehensive and inclusive approach to registered massage therapy, catering to the evolving needs of both plan members and practitioners alike.”

Massago soft launched the direct billing service earlier this year and the feedback from clients and Registered Massage Therapists has been extremely positive, it said. The company has now rolled out the service to all customers.